Human Resources Department
212 SW 9th St
Lawton, OK 73501

Job Title: FULL SERVICE REPRESENTATIVE One (1) position available
Announcement #:    2351 
Location:  Finance Department / Revenue Services Division
Beginning Salary:    $887.20 bi-weekly
Closing Date:         5 pm  March 29, 2013
Status:                 Full-time

Position Purpose

The employee serves as a cashier and customer representative for the collection of revenue for a combined water, sewer and solid waste billing. 

Job Duties/Knowledge

The revenue is received over the counter, through the mail and in special after hour deposit boxes.  Employee is held accountable for making correct entries on a computer terminal according to revenue received and is responsible to balance daily entries.  The employee also services utility customers by opening new accounts for service, transferring customers’ service, closing utility accounts, and handling customer problems and complaints by phone and from walk-ins.  This position is also responsible for: entering new or changed billing information; issuing hydrant meters and setting up and billing related accounts and mailing out permit renewal notices; mailing out collection letters and sending accounts to an outside service to further pursue collection; processing daily bills and shut-off notices for mailing to customers; for miscellaneous billings from other divisions in Public Works relating to sewer and refuse charges. Ability to communicate effectively, handle stressful situations, balance monies and perform mathematical computations.

Requirement-Education & Experience

Must have valid typing and spelling scores taken in the Human Resources office and be less than one (1) year old.  Tests may be taken on a walk in basis between the hours of 9:00 to 11:15 am and 1:00 pm to 4:15 pm.  A picture ID is required. It is the applicant’s responsibility to submit test scores. Tests must be on file prior to closing date of position. Graduation from a standard high school, vocational school or GED equivalent with two (2) years experience in a related field.  Possession of a valid driver's License.



Apply (Adobe Acrobat Format)

Or apply at:  Human Resources Department, 212 SW 9th, Lawton OK   73501  Phone: (580) 581-3392  Fax:  (580) 581-3530

The City of Lawton affords equal employment opportunity to all individuals regardless of race, color, national origin, sex, religion, age, or disability status.

This position requires successful completion of a City of Lawton drug screen and/or physical as a condition of employment.