Section 3 Personnel
Policy 3-8 EMPLOYEE ASSISTANCE PROGRAM
DISTRIBUTION: All Departments
SUBJECT: EMPLOYEE ASSISTANCE PROGRAM
PURPOSE: To establish procedures and guidelines for an Employee Assistance
Program for
City of Lawton employees.
BACKGROUND: The City of Lawton recognizes there is a need for an Employee
Assistance
Program to aid in counseling troubled employees with personal problems which affect their job
performance. An Employee Assistance Program offers counseling in such areas as drug abuse,
alcohol abuse, family martial, emotional, financial and legal concerns. This program is supported
by the mayor and Council by Resolution No. 88-25.
PROCEDURES: 1. Scope - It
is the policy of the City of Lawton to seek help for troubled
employees though effective treatment. Enlightened
attitudes and honest acceptance of
human problems is acknowledged and endorsed by the City
of Lawton to encourage
employees to take advantage of the Employee Assistance Program. To the extent possible, the
City encourages self-referrals.
2. Confidentiality - All records of employees seeking assistance
through self-referral or
supervisory referral shall be kept strictly confidential and maintained by the Director of Medical
Records. no mention of referrals will be noted in an employee's personnel file.
Confidential records on all referrals will be maintained (by the Director of Medical Records) for
a period of three (3) years. The only persons with access to individual client files will be
individuals with an individual confidential doctor/patient relationship and those minimum staff
members (Director if Medical Records, Director of Intake and EAP consultant) of the Employee
Assistance Program agency required t have access to compile periodic composite reports for the
City of Lawton. These reports will contain statistical data only, and will
not be a part of an employee's personnel file. Records of individual City of Lawton employees
shall not be written consent of the employee. Client records of the Employee Assistance
Program agency will adhere to federal regulations on the confidentiality of alcohol
and drug
abuse records (42 CRF Part 2).
3. Types of Referrals - Referral to the Employee Assistance Program
agency will be either by
(1) a self-referral or (2) a supervisor referral.
4. Supervisors' Responsibility: Supervisors at every level
shall be responsible for
implementing the program developed by this policy.
It is recognized that supervisors do not have the professional qualifications to diagnose specific
problems of an employee. Referral for diagnosis and treatment will be based on unsatisfactory
job performance which cannot be corrected through standard corrective procedures or through
the employee's individual efforts.
All supervisors will be trained by the Employee Assistance Program agency or by the Personnel
Department on policy, procedures and implementation.
Supervisory referrals must be coordinated through the contact person designated by the
Employee Assistance Program agency.
The process of a supervisory referral will be in accordance with the flow chart provided as
appendix A.
5. Employees' Responsibility: It is the responsibility of
the employee to comply with any
supervisory referrals for diagnosis and to cooperate with prescribed counseling or therapy.
Employees with unacceptable job performance will be handled in accordance with standard
administrative and disciplinary policies regardless of whether they refuse evaluation/ diagnosis
and treatment, as indicated, or if they do no respond to treatment.
The City of Lawton will not be obligated to pay fees of referral agencies, except
to the extent
that the employee's health plan provides. There is no cost to the employee for the Employee
Assistance Program agency.
Employee self-referral shall be in accordance with the flow chart provided as Appendix
B.
6. Leave - Sick leave will be granted to employees for treatment
or rehabilitation as in any
other illness. Additional leave will be considered on an individual case basis following
established leave policies.
7. Dependents - Since employee work performance can be affected
adversely by the problems
of the employee's spouse or other dependents, the Employee Assistance Program will be
available to the immediate family of the employee. Consideration of payment for any required
treatment shall be in accordance with the provisions of the employee health plan.
8. Contract Coverage - The Employee Assistance Agency contract
established with
Resolution No. 88-25 is in effect until March 8, 1989. Renewal will be reviewed annually based
on program performance and employee need. This administrative policy will be revised
accordingly or as procedures require.
9. Record Keeping - The employee Assistance Program agency will
have a record keeping
system carefully designed to protect the identity of each employee while facilitating proper case
management, follow up and proper statistical information reporting to the City of Lawton.
10. Reporting - The Employee Assistance Program agency will provide
monthly statistical
reports through the Personnel Director to the management team of the City of Lawton. The
monthly statistical reports shall provide a composite reporting of the numbers of City of Lawton
employee referrals each month distributed by classifications, nature of the problem, EEO
category, type of referral, age, race, and sex. The Employee Assistance Program agency shall
also make available an annual report which provides composite statistical information
and also
provides any recommendations which the agency may have for improvements for the next year of
program operation.
REFERENCES: Resolution No. 88.25
RESCISSION: This Policy becomes effective March 8, 1988, and will remain
in effect until
rescinded.
___________________________
Melissa Byrne Vossmer
City Manager